for merit holders
While You Learn
The Bar Proficiency Certificate Course aims to prepare you for employment at a level where a very specific set of standards is expected. All of the fundamentals are covered in this 2 month course. The value of having taken such a course will become incalculable in the years to come, as those with Spiritmaster certifications tend to find themselves perfectly at home in any kind or size of bar setup.
SPIRITMASTERS BAR PROFICIENCY CERTIFICATE
Drink standards around the world
Setting up, taking down and maintaining a bar
Proper care of bar equipment
Understanding the processes and techniques of stock-taking
What, when and how to clean the various elements of a bar
Consideration for your fellow employees and holding them to a standard
Guest and staff etiquette
Treating everyone you interact with in a thoroughly professional manner
Dealing with management/HR/fellow bar staff
Handling customer complaints professionally
Eliminating any possible mistakes when serving a drink to a customer
Getting to know the items on your menu, and why certain drinks are traditionally popular with whom. This is the foundation to the art of up-selling.