The Bar Proficiency Certificate Course aims to prepare you for employment at a level where a very specific set of standards is expected. All of the fundamentals are covered in this 2 month course. The value of having taken such a course will become incalculable in the years to come, as those with Spiritmaster certifications tend to find themselves perfectly at home in any kind or size of bar setup.

SPIRITMASTERS BAR PROFICIENCY CERTIFICATE

• Drink standards around the world

• Setting up, taking down and maintaining a bar

• Proper care of bar equipment

• Understanding the processes and techniques of stock-taking

• What, when and how to clean the various elements of a bar

• Consideration for your fellow employees and holding them to a standard

• Guest and staff etiquette

• Treating everyone you interact with in a thoroughly professional manner

• Dealing with management/HR/fellow bar staff

• Handling customer complaints professionally

• Eliminating any possible mistakes when serving a drink to a customer

• Product knowledge

• Getting to know the items on your menu, and why certain drinks are traditionally popular with whom. This is the foundation to the art of up-selling.